Alex P.
★★★★★
"Fast, calm and very clear. My laptop went from painfully slow to smooth, and I finally understand what’s running in the background."
Reviews
What clients say
A few short notes from recent one‑to‑one sessions.
Priya Katiana
★★★★★
"We covered malware checks, backups and privacy settings in one structured session. Everything was reversible and explained in plain language."
Tom R.
★★★★
"Startup time is much better now and our shared PC feels cleaner. The follow‑up notes made it easy to keep things maintained."
Information
Hi, I’m William Pennicott
Is your laptop laggy or slow? Does your workflow feel clunky and hindered? I provide calm, one‑to‑one technical help focused on keeping your computer fast, secure, and matched to how you actually use it.
On Windows, I can help clean bloatware, potentially unwanted programs, adjust privacy and security settings, and fine‑tune tools like Defender, BitLocker, and backup so you stay protected without your system feeling heavy.
On Mac, I help tidy what runs in the background, optimise storage, and configure sensible backups, while keeping security and privacy settings practical.
Whether your computer feels infected, cluttered, or just not as fast as it used to be, I focus on clear explanations and reversible changes so you stay in control.
Platforms
Windows & macOS
Focus
Virus removal & tuning
Approach
Calm, structured, documented
New enquiries are usually answered within 24 hours.
Include your operating system and a brief description so I can prioritise urgent issues like data loss or active malware.