Information

Hi, I’m William Pennicott

I provide calm, one‑to‑one technical help focused on keeping your computer fast, secure, and matched to how you actually use it.

On Windows, I can help clean bloatware, adjust privacy and security settings, and fine‑tune tools like Defender, BitLocker, and backup so you stay protected without your system feeling heavy.

On Mac, I help tidy what runs in the background, optimise storage, and configure sensible backups, while keeping security and privacy settings practical.

Whether your computer feels infected, cluttered, or just “not as fast as it used to be”, I focus on clear explanations and reversible changes so you stay in control.

Platforms Windows & macOS

Focus Virus removal & tuning

Approach Calm, structured, documented

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New enquiries are usually answered within 24 hours.

Include your operating system and a brief description so I can prioritise urgent issues like data loss or active malware.

Send an enquiry

Describe the issue in your own words. I’ll follow up by email with next steps and a suggested timeslot.

Name

System

Mention whether it’s Windows or Mac, and any details you know (age, model, recent changes).

Issue description

Example: “Web browser opens pop‑ups, startup is slow, fan runs loudly while doing simple tasks.”

Before you send

Note the exact wording of any error messages.
Roughly when the issue started (after update / new software / new device).
Whether the problem appears on all apps or only specific ones.